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CommunicationConsumer PsychologyTechnology

Perception vs Reality: Speed Cameras

According to the police, speed cameras are a safety device that reduces driving fatalities and…
Jake NorrisFebruary 24, 2015
Consumer PsychologyPerceptionTechnology

The Lost Customer: The true cost of ‘from’

This is the secondĀ chapter in The Lost Customer, a series focusedĀ on the small but crucial…
Jake NorrisNovember 11, 2014
FutureGeneral InterestMusingsTechnology

Thinking outside the ‘Sustainable Power’ box

I find that my mind goes in strange directions when starved of stimuli. I was…
Jake NorrisMarch 4, 2013

Recent Posts

  • Why you should always prioritise the customer’s experience over revenue
  • The user experience and Kahneman’s remembering self
  • Change by increments: the importance of small executions over big ideas
  • The Lost Customer: Pay to pee
  • Repainting the Life Canvas

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