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User Experience

CommunicationConsumer PsychologyUser Experience

Why you should always prioritise the customer’s experience over revenue

When it comes to running a small business, predictable revenue really matters. Maximising the ways…
Jake NorrisNovember 9, 2015
Consumer PsychologyDesignPerceptionUser Experience

The user experience and Kahneman’s remembering self

What is more important? An experience, or the memory of an experience? It sounds like a nonsensical question,…
Jake NorrisNovember 5, 2015

Recent Posts

  • Why you should always prioritise the customer’s experience over revenue
  • The user experience and Kahneman’s remembering self
  • Change by increments: the importance of small executions over big ideas
  • The Lost Customer: Pay to pee
  • Repainting the Life Canvas

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